LEGAL & COMPANY INFORMATION
Legal information for the MIVICE Partner Portal
Company details, privacy, cookies and the rules for using this business-to-business portal.Effective 28 August 2026Company information
Controller and portal provider
MiVice Europe GmbHMoosstraße 91-97, 96050 Bamberg, Germany- Registered office
- Munich
- Commercial Register
- Amtsgericht München, HRB 280411
- Managing Directors
- Horst Schuster and Wen Luo
- VAT ID pursuant to § 27a UStG
- DE358520440
This portal is only for business partners approved by MIVICE. The specific contracting entity, tax details and payment information are stated in the applicable quotation, order confirmation and invoice.
Privacy notice
Data
Company applications, contact and account details, authentication identifiers, roles and permissions, orders, invoices, delivery addresses, learning progress, certificates, event registrations, service requests, uploaded evidence, and necessary security and audit logs.
Purposes & legal bases
- Account review, contracting, orders, payment, delivery, training and support: GDPR Art. 6(1)(b).
- Tax, commercial and record-keeping duties: GDPR Art. 6(1)(c).
- Security, fraud prevention, portal operation and legal claims: GDPR Art. 6(1)(f).
- Optional communications or future non-essential technologies: GDPR Art. 6(1)(a), where consent is requested.
Retention
Data comes from you, your company, your portal activity and the services used. It is retained only for the relevant purpose, business relationship, security needs or statutory retention period, then deleted or anonymised.
Rights
You may request access, correction, deletion, restriction and portability, and object where processing relies on legitimate interests. Consent can be withdrawn for the future. You may also complain to a competent supervisory authority. Use “Account data & privacy” or contact us. contact@mivice.com
International transfers & automated decisions
Where a provider processes data outside the EEA, we use an adequacy decision, EU Standard Contractual Clauses and supplementary safeguards as required. The portal does not make solely automated decisions with legal or similarly significant effects.
Cookies & device storage
We use essential cookies and browser storage for sign-in, security and your cart. Optional YouTube videos load only with your permission. No analytics or advertising tools are enabled by this choice.
External media · YouTube
Allows embedded videos to connect to YouTube (Google), sharing your IP address and device information. YouTube may use cookies or similar storage.
Your choice is stored on this browser for 180 days. Change or withdraw it anytime using Cookie settings in the footer. Withdrawal stops future video loading; it cannot undo data already sent to YouTube.
B2B portal terms
Only businesses and people acting professionally may use this portal. Users must protect personal credentials, keep company and order information accurate, and must not misuse the service, scrape it, bypass security or infringe third-party rights.
Product displays are not binding offers. An order becomes binding only through the acceptance and payment process described at checkout. Price, tax, shipping, delivery, availability, warranty, liability and governing law follow the quotation, order confirmation, invoice and agreed business terms. Consumer withdrawal rights do not apply to business-only purchases.
Courses, certificates, technical documents, marks and images remain protected and may be used only for the approved partner's internal business. MIVICE may suspend access for security risk, misuse or the end of a partner relationship and will announce material changes in the portal.
Service providers
We use the following providers where needed to operate the portal. Each provider receives only the data required for its stated purpose.
- Auth0
- Identity, sign-in and secure session management
- Cloudflare
- Portal hosting, content delivery, database and protected file storage
- Stripe
- Secure checkout and payment processing; MIVICE does not store full card details
- Zendesk
- Support ticket handling when support is requested
- Resend
- Transactional account, order and service emails